It is a myth that silicone toys will melt if you let them touch. Silicone toys will however pick up fluff, hair and dust, so we recommend storing them in a satin or cotton bag. The sex toy industry is pretty unregulated. Most toys can be cleaned with a rinse with warm water and hand soap. You should store your toys somewhere dry and away from any extreme temperatures. This will clean it up and is fine if you are keeping your toy to yourself — but is not enough if you want to share with someone else. Yes — we are able to recommend products based on your needs and can help make suggestions about adapting sex toys to make them easier to use. Rinse with plain water to remove any bleach residue. These are added when the parcel reaches its destination and therefore we are unable to calculate the cost in advance.
Some products have extended or additional warranty provided by the manufacturer. Silicone toys will however pick up fluff, hair and dust, so we recommend storing them in a satin or cotton bag. Porous toys such as those made from TPR can not be sanitised and therefore we do not recommend sharing these toys. You will be responsible for paying any additional fees. This means your parcel will arrive within a maximum of 3 working days. It is important that you make sure your toys are clean and dry before you put them away. My product is defective or has stopped working — Can I get a refund? Also, we are not doctors and are unable to provide medical advice or information. We believe that sex does not have one definition, but what is important is consent, pleasure and your physical and mental health. All of our insertable toys are made from non-porous materials such as silicone, metal or ABS plastic. We ship all our UK deliveries by tracked 48 hour delivery. You are responsible for paying for postage to return any undamaged items and we recommend using recorded delivery. If they stop working or break within 3 months of purchase you can return them for a replacement or refund. This will clean it up and is fine if you are keeping your toy to yourself — but is not enough if you want to share with someone else. Some countries place restrictions on the sale and import of sex toys. For example toys made of jelly, TPR or PVC, because they are porous, are impossible to fully sanitise and will harbour bacteria and fungus. You can sanitise your toys by: Please be aware that in some countries your order will be subject to import duties or taxes. We believe that everyone — regardless of gender, sexuality or disability has a right to a fulfilling sex life and access to the products and information to help them to achieve it. Most toys can be cleaned with a rinse with warm water and hand soap. We provide a shame-free environment to discuss all kinds of consensual sexual activity by all kinds of people. Rinse with plain water to remove any bleach residue. Although we try are best to make sure we have as broad a range of knowledge as possible — we may not be able to answer every question. Unless you are using them very regularly it is also best to take the batteries out of battery operated toys when you store them. Unless the item is damaged or faulty, to get a refund it must be returned unused and sealed in its original packaging.
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